The Apparatgeist calls - Interesting read from The Economist

How you use your mobile phone has long reflected where you live. But the spirit of the machines may be wiping away cultural differences.

Grief Cycle

Elisabeth Kübler-Ross in Death and Dying defined 5 stages of grief cycle - denial, anger, bergaining, depression & acceptance. In a conversation recently someone told me that infact it start with shock.

1. Shock
2. Denial
3. Anger
4. Bergaining
5. Depression
6. Acceptance

How many of you observed this patter in your life?

Non-Linearlity in Information Technology Business

Information Technology business in India has grown exponentially in last 10 years to about 70 billion US Dollars in revenue and employs about 2 million directly. With the current growth trajectory continues (15 to 20%) then it will touch $300B in next 10 years or so. But there will be stiff competition from new entrants and from new locations. So, to grow and bring in non-linearity the current business model which is at present predominantly around cost arbitrage model (cost per hour) has to change quickly. This is a challenge even though as an industry we have matured and move considerably up. Shortage of quality resources in required number, lack of adequate service mentality (even though atithi devo bhavo), global economic and political conditions are the key challenges that we as an industry need to address.

Planning talk about "State of Internet and Mobile Web" at IBM Telecom Sharenet

I believe this is an annual event and VT Raj from IBM invited me to speak. Happening on 23/9 at Royal Orchid Bangalore. Will share with you all.

Are you a Coach or a Player?

Limiting Information Creates Intrigue

Yesterday I was going through my weekend clean up activities (not home cleaning - i generally clean my laptop during the weekend, put notes in proper folders or garbage bin so that Monday my desktop is neat) and found this in one of the stickies - "Limiting Information Creates Intrigue ". This seems to be a very interesting note - something similar to what I generally say - Don't be so transperant that you are naked. I started googling and found this seemingly interesting title In Pursuit of Elegance by Matthew May. The Book talk about why the best ideas have something missing. Author derives elegance from four key elements - Symmetry, Seduction, Subtraction, Sustainability and says "In fact, the elements of elegance can easily conflict with one another. That’s what makes it so difficult to achieve. ... It takes a blend of logic and creativity to understand how to balance the four." Obviously I have not read the book - have you? If so send pass me some thoughts.
summary .

Another Disruptive Technology - Chase your Customer

Think about a situation - your credit card or utility bill payment date is just few days away. Worst if you miss the date - many company penalize the customer. In this situation if a agent comes to you and remind you saying payment is due and he can take the payment from you now. Imagine the same in an online experience. You browse any website and some where in the page the agent appears and informs you that payment is due or overdue and you can make the payment now.

This idea can be extended to online advertisement (I read it somewhere that someone already done that). To cable or IP TV.

Is not it disruptive and bring huge potential?